About PermitsPilot
The precision tool the industry was missing.
While businesses were scaling, their permit tracking remained stuck in spreadsheets and calendar reminders. We applied high-scale notification engineering to build the purpose-built tool North American operators deserve.
The cost of a lapsed permit
A lapsed permit isn't just a fine. It's a failed inspection, a shuttered location, a staff sent home, and a phone call you don't want to make to your area manager. For operators running 3, 15, or 50 locations, the risk multiplies — and spreadsheets don't scale.
Most businesses manage permits the same way they managed them in 2005: a shared folder, a recurring calendar event, and a prayer that whoever owns the renewal didn't take the week off. It works right up until it doesn't.
We applied the same precision engineering found in global notification systems to a problem the industry had long ignored.
The team
Who's building this
Brittney Ferens
Co-Founder & CEO
Brittney is an HR-certified professional who spent the last four years focusing on her family and observing the local business community. During that time, she recognized a recurring systemic failure: even the most successful multi-location brands are managing critical compliance and permits with fragile manual spreadsheets. As CEO, she is on a mission to turn this administrative 'grind' into a background process, ensuring that local businesses stay open and their employees' livelihoods are protected.
Taylor Ferens
Co-Founder & CTO
Taylor has been building software professionally for over a decade, with deep experience in notification infrastructure from companies like Shopify and PayByPhone. He specialized in the systems that make sure the right alert reaches the right person at exactly the right time. At PermitsPilot, he’s applying that same high-stakes engineering to a problem that has been ignored for too long, building the technical infrastructure that keeps businesses compliant and ahead of every deadline.
What we believe
How we think about building this
- Accuracy over speed
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AI extraction is a starting point, not a final answer. Every date we surface is yours to verify. We'd rather flag uncertainty than silently get it wrong.
- Designed for operators, not IT teams
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Built for the person who also handles payroll, scheduling, and supply orders. Complexity is our problem to solve, not yours to manage.
- Built in Canada
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Founded in Canada, we understand the regulatory complexity facing small businesses across Canada and the United States — from provincial permits to state-level compliance.
Stop managing permits with spreadsheets.
PermitsPilot is now available for all North American operators. Start your 14-day free trial, no charge until trial ends.